Strong conversational skills are essential for professionals who need to persuade, align, and engage others without relying on hierarchical power. Whether it's gaining buy-in, handling objections, navigating conflicts, or delivering feedback, the way you communicate can determine success or failure in any interaction.
This programme provides participants with the tools to communicate effectively, structure arguments persuasively, and handle resistance confidently—ensuring positive outcomes in both professional and personal settings.
Lead conversations with clarity and purpose to achieve desired outcomes
Use active listening and questioning techniques to enhance engagement
Develop benefit-oriented argumentation to communicate persuasively
Deliver and receive constructive feedback to foster trust and collaboration
Manage difficult conversations with composure and achieve win-win results
Program details
This training focuses on conversation-based influence techniques for professionals, managers, and team leaders.
Mastering Effective Communication
Active listening, questioning techniques, and building rapport.
Benefit-Oriented Argumentation
Structuring persuasive arguments to drive alignment and engagement.
Handling Objections & Resistance
Understanding concerns, addressing fears, and guiding discussions toward solutions.
Delivering & Receiving Feedback Effectively
Strengthening relationships through trust-based feedback conversations.
Navigating Conflicts & Difficult Conversations
Managing tensions, maintaining composure, and reaching positive resolutions.
Adapting to Different Communication Styles
Recognizing personality types and tailoring communication for impact.
How we work
This programme combines interactive learning, self-reflection, and real-life practice to ensure participants gain practical skills they can immediately apply.
Group Discussions
Explore challenges and strategies in effective communication.
Role-Plays & Simulations
Practice handling objections, persuasion, and conflict resolution.
Tools & Templates
Learn structured approaches for preparing and leading conversations.
Personal Reflection & Coaching
Assess strengths and areas for improvement in conversational impact.
Bring Communication Skills to Your Team
Empower your team with tailored training in persuasive communication and conversational influence.
Benefits of In-House Training:
- Customized strategies for your organization’s communication challenges.
- Practical tools for handling objections, feedback, and conflict resolution.
- Strengthened leadership and collaboration skills across teams.
Ensure your teams can influence effectively—without authority.
Ann-Kristin Wiesenkämper
Head of VANTISGO D3
